Kontakt 2009, 11(2):292-300 | DOI: 10.32725/kont.2009.048

Adhering to national accreditation standards concerning rights of patients in the Hospital České Budějovice, a. s.Nursing

Eva Polívková¹, Iva Brabcová^1,*, Jiřina Otásková²

¹ Jihočeská univerzita v Českých Budějovicích, Zdravotně sociální fakulta, katedra ošetřovatelství

² Nemocnice České Budějovice, a. s.

The article acquaints readers with results of research examination, which was implemented form March to April 2008. The main intention was mapping of adhering to national accreditation standards concerning rights of patients in the Hospital České Budějovice, a. s. The research examination was aimed at four areas of patient rights: acquainting patients with their rights, information of patients about their health condition, education of patients by a nurse and limitation and immobilization of patients. The research was carried out by a quantitative method with the use of the questionnaire examination technique. The research was performed in Hospital České Budějovice, a. s. Patients (45) and nurses (41) in the Hospital České Budějovice participated in the research. The results of the research examination demonstrated that patients wee acquainted with their rights after their admission to the hospital. This fact was supported by 80% of patients inquired. 64.4% of them were acquainted with their rights just during the admission and 15.6% in the course of the hospitalization. The Code of Patient Rights is available to patients in written form at each department of the hospital. The Charter of Rights of Hospitalized Children is displayed at the department of paediatrics of the hospital. The patients were informed about all the facts concerning their health condition. Within an evaluation scale (where value 4 corresponded to full degree of information of the patient in this field and value 1 to lack of information) the patients most positively evaluated information about their health condition (value of 3.78) and about the treatment method proposed (value 3.76). The nurses most frequently performed the education according to the need of patients (46.3%) and continuously for the whole period of the hospitalization (17.1%). 73.2% of nurses are convinced of the importance of the education process documentation. Within the evaluation scale (where value 4 means the highest satisfaction and value 1 the lowest one), the patients were most satisfied with the willingness of the nurse to answer their questions (value 3.76) and with education concerning adhering to diet principles (value 3.48). The Hospital České Budějovice has a standard named "Limitation of patients in the bed". This was supported by 92.7% of nurses interviewed and 95.1% of nurses mentioned that the limitation is implemented in appropriately justified and documented cases.

Keywords: accreditation standards of the hospital; education; immobilization of patient; informed consent; rights of patients

Received: September 24, 2009; Accepted: November 25, 2009; Published: December 18, 2009  Show citation