Kontakt 2022, 24(1):20-28 | DOI: 10.32725/kont.2021.047

Use of SWOT analysis to optimize and reduce the risks of the process of administering drugs by nurses in selected departments of South Bohemian hospitalsNursing - Original article

Radka Prokešová1 *, Iva Brabcová2, Valérie Tóthová2, Hana Hajduchová2, Ivana Chloubová2, Jan Neugebauer2, Jozef Filka2, Hana Kubešová2, Edita Klavíková2, Květoslava Slabáková2, Dana Velimská2
1 University of South Bohemia in České Budějovice, Faculty of Health and Social Sciences, Institute of Humanities in Helping Professions, České Budějovice, Czech Republic
2 University of South Bohemia in České Budějovice, Faculty of Health and Social Sciences, Institute of Nursing, Midwifery and Emergency Care, České Budějovice, Czech Republic

Objective: Administering medication is one of the key nursing processes in hospitals. Unfortunately, there are many mistakes in drug administering that arise from human error and interfere with all activities related to drug management.

Methods: This qualitative research aimed to analyse the process of administering drugs by nurses at selected South Bohemian hospitals using SWOT analysis and SWOT risk analysis. We studied medication processes in selected South Bohemian hospitals. The research was conducted at selected inpatient departments of these hospitals (surgery, internal medicine, and aftercare department). Top management representatives and a nurse manager also attended.

Results: The analysis of the drug administration process provided the basis for creating SWOT analysis and SWOT risk analysis for selected hospitals. We identified key factors influencing the quality of the nurse drug administration process and constructed strategic recommendations for improving this process. The improvements included a transition to comprehensive electronic documentation, connection of the hospital pharmacy system with the hospital information system (HIS), increasing the number of staff members according to the situation of the hospital, higher use of clinical pharmacists, and sharing experience between hospitals. The SWOT risk analysis was also used to identify the risk areas of the studied medication processes.

Conclusions: The results of this study include an analysis of the key factors that influence the quality of the drug administration process for nurses using SWOT analysis and SWOT risk analysis. Based on the analyses, we defined recommendations for hospital management to improve and reduce the risks of this process.

Keywords: Drug administration process by a nurse; Medical error; SWOT analysis; SWOT risk analysis
Grants and funding:

Supported by the Ministry of Health of the Czech Republic (grant number: NU20-09-00257). All rights reserved.

Conflicts of interest:

The authors have no conflict of interests to declare

Received: May 20, 2021; Revised: September 7, 2021; Accepted: October 13, 2021; Prepublished online: November 10, 2021; Published: March 15, 2022  Show citation

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Prokešová R, Brabcová I, Tóthová V, Hajduchová H, Chloubová I, Neugebauer J, et al.. Use of SWOT analysis to optimize and reduce the risks of the process of administering drugs by nurses in selected departments of South Bohemian hospitals. Kontakt. 2022;24(1):20-28. doi: 10.32725/kont.2021.047.
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