Kontakt 2022, 24(2):109-113 | DOI: 10.32725/kont.2022.009

Nursing students' communication attitudes: the effectiveness of an educational intervention and clinical-internshipsNursing - Original article

Paolo Ferrara1 *, Anne Destrebecq2, Mauro Parozzi1, Paolo Formenti3, Stefano Terzoni1
1 ASST Santi Paolo e Carlo, San Paolo Bachelor School of Nursing, Milan, Italy
2 University of Milan, Nursing Science, Milan, Italy
3 ASST Santi Paolo e Carlo, San Paolo Teaching Hospital, Emergency Department, Milan, Italy

Introduction: Effective communication is of paramount importance for nursing students, and having positive attitudes towards learning can result in the achievement of effective communication skills.

Objective: The aim of this study was to assess the impact of a specific communication educational course and an experience of clinical internship on nursing students' attitudes toward effective communication.

Methods: A before-after study design was used. We evaluated communication attitude using the Italian version of the Communication skills Attitude Scale (I-CSAS). The scale was submitted before starting a new Communication Skills educational intervention (T0), one month after the end of the intervention (T1), and after the clinical internship (T2).

Results: The Positive Attitude Scale (PAS) was 53.9 ± 5.3 at T0, while the Negative Attitude Scale (NAS) was 26.9 ± 5.0. PAS scores increased one month after the educational intervention (T1) (Me = 55.8 ± 5.1, p = 0.058) and after the internship experience (T2) (57.2 ± 4.5, p = 1.243), while the NAS's average scores decreased (24.0 ± 4.5 at T1, p = 0.0002, and 23.5 ± 3.7 at T2, p = 0.1120).

Conclusions: Our results suggest that a structured educational intervention can significantly improve student attitudes, and that subsequent clinical training helps to consolidate the levels achieved.

Keywords: Attitude; Communication; Educational intervention; Nursing; Students
Conflicts of interest:

The authors have no conflict of interests to declare.

Received: November 25, 2021; Revised: February 9, 2022; Accepted: March 16, 2022; Prepublished online: March 22, 2022; Published: June 15, 2022  Show citation

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Ferrara P, Destrebecq A, Parozzi M, Formenti P, Terzoni S. Nursing students' communication attitudes: the effectiveness of an educational intervention and clinical-internships. Kontakt. 2022;24(2):109-113. doi: 10.32725/kont.2022.009.
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