Kontakt X:X | DOI: 10.32725/kont.2026.007
The position of social workers within the Slovak healthcare system in relation to overwork and coping with stressful situationsSocial Sciences in Health - Original article
- Constantine the Philosopher University in Nitra, Faculty of Social Sciences and Health Care, Nitra, Slovak Republic
Aim: Determine the perception of the position of social workers in Slovak healthcare in relation to overwork and coping with stressful situations.
Methods: This research study has a quantitative design with the use of a self-made questionnaire. The research sample consists of 59 social workers working in various healthcare facilities in the Slovak Republic.
Results: The results show that the vast majority of respondents agree with codifying the legal status for social workers in healthcare into law. The results also point to the work overload of social workers in healthcare and statistically don't significantly differ with respect to their years of experience, work in the public or non-governmental sector and the number of patients in their care.
Conclusion: The results point to the need for systematic changes in practice and improvements in the status of social workers in healthcare, which would increase the quality of patient care. An important measure is the creation of a high-quality legislative framework for social workers in healthcare, specifying their competences in outpatient, institutional, and field care.
Keywords: Coping with stressful situations; Legislation; Social work in healthcare; Stress
Grants and funding:
This paper was written as part of the project VEGA No. 1/0254/23: Possibilities for creating the profession of clinical social worker in the Slovak Republic.
Conflicts of interest:
The authors have no conflict of interest to declare.
Received: October 31, 2025; Revised: December 8, 2025; Accepted: January 26, 2026; Prepublished online: January 27, 2026
References
- Act No. 219/2014 Coll., zákon o sociálnej práci a o podmienkach na výkon niektorých odborných činností v oblasti sociálnych vecí a rodiny a o zmene a doplnení niektorých zákonov. In: Zbierka zákonov Slovenskej republiky, čiastka 72/2014.
- Bunce L, Lonsdale AJ, King N, Childs J, Bennie R (2019). Emotional Intelligence and Self-Determined Behaviour Reduce Psychological Distress: Interactions with Resilience in Social Work Students in the UK. Br J Soc Work 49(8): 2092-2111. DOI: 10.1093/bjsw/bcz008.
Go to original source... - Cooper Z, Reitmeier M, Bethel SRF (2022). Health professionals' attitudes on integrated care and social work practice. Soc Work Health Care 61(5): 369-386. DOI: 10.1080/00981389.2022.2104984.
Go to original source...
Go to PubMed... - Cordoba PS (2020). Scope of Social Work Practice Hospitals. Australian Association of Social Workers. DOI: 10.13140/RG.2.2.33619.55842. [online] [cit. 2026-01-05]. Available from: https://www.researchgate.net/publication/374809857_Scope_of_Social_Work_Practice_Hospitals
Go to original source... - Correia I, Carvalho H (2025). Protecting healthcare professionals from exhaustion: Personal belief in a just world as a personal and a coping resource. Pers Individ Differ 2(233): 112878. DOI: 10.1016/j.paid.2024.112878.
Go to original source... - Craig SL, Betancourt I, Muskat B (2015). Thinking big, supporting families and enabling coping: The value of social work in patient and family centered health care. Social Work Health Care 54(5): 422-443. DOI: 10.1080/00981389.2015.1017074.
Go to original source...
Go to PubMed... - Dalgaard V, Gayed A, Hansen A, Grytnes R, Nielsen K, Kirkegaard T, et al. (2023). A study protocol outlining the development and evaluation of a training program for frontline managers on leading well-being and the psychosocial work environment in Danish hospital settings - a cluster randomized waitlist controlled trial. BMC Public Health 23(1): 848. DOI: 10.1186/s12889-023-15728-2.
Go to original source...
Go to PubMed... - Decree No. 576/2004 Coll., vyhláška, kterou se stanoví Program statistických zjišťování na rok 2005. In: Sbírka zákonů České republiky, částka 196/2004.
- Decree No. 55/2011 Coll., vyhláška o činnostech zdravotnických pracovníků a jiných odborných pracovníků. In: Sbírka zákonů České republiky, částka 20/2011.
- Decree of the Ministry of Health of the Slovak Republic No. 39/2012, č. 09780-OL-2012, ktorým sa mení a dopĺňa výnos Ministerstva zdravotníctva Slovenskej republiky z 10. septembra 2008 č. 09812/2008-OL o minimálnych požiadavkách na personálne zabezpečenie a materiálno - technické vybavenie jednotlivých druhov zdravotníckych zariadení v znení neskorších predpisov, parts 39-60 of December 27, 2012, pp. 283-285.
- Dobnik M, Lorber M (2023). Management Support for Healthcare Workers' Mental Health and Burnout during the COVID-19 Pandemic: A Cohort Study. Sustainability 15(17): 12766. DOI: 10.3390/su151712766.
Go to original source... - Dūdiņa K, Martinsone B (2025). Psychosocial Risks and Protective Factors for Healthcare Worker Burnout During the Post-Acute Phase of the COVID-19 Pandemic. Eur J Investig Health Psychol Educ 15(9): 186. DOI: 10.3390/ejihpe15090186.
Go to original source...
Go to PubMed... - Fadel M, Roquelaure Y, Descatha A (2023). Interventions on Well-being, Occupational Health, and Aging of Healthcare Workers: A Scoping Review of Systematic Reviews. Saf Health Work 14(1): 135-140. DOI: 10.1016/j.shaw.2022.12.003.
Go to original source...
Go to PubMed... - Fang F, Qingying J, Yuting C, Qi C (2022). Resilience, perceived social support and professional quality of life among medical social workers during COVID-19 pandemic in Mainland China: A cross-sectional survey. Social Work Health Care 61(4): 261-279. DOI: 10.1080/00981389.2022.2101582.
Go to original source...
Go to PubMed... - Gazdíková K (2017). Syndróm vyhorenia u zdravotníckych pracovníkov. Via Practica 14(4): 178-185.
- Gehlert S, Browne TA (2019). Handbook of Health Social Work. Wiley, 640 p.
Go to original source... - Hu Q, Schaufeli WB, Taris, TW (2017). How are changes in exposure to job demands and job resources related to burnout and engagement? A longitudinal study among Chinese nurses and police officers. Stress Health 33(5): 631-644. DOI: 10.1002/smi.2750.
Go to original source...
Go to PubMed... - Iacobucci G (2021). Staff burnout: MPs demand "total overhaul" of NHS workforce planning. BMJ 373: n1461. DOI: 10.1136/bmj.n1461.
Go to original source...
Go to PubMed... - Kelly M, Soles R, Garcia E, Kundu I (2020). Job stress, burnout, work-life balance, well-being, and job satisfaction among pathology residents and fellows. Am J Clin Pathol 153(4): 449-469. DOI: 10.1093/ajcp/aqaa013.
Go to original source...
Go to PubMed... - Kim H, Lee SY (2009). Supervisory communication, burnout, and turnover intention among social workers in health care settings. Social Work Health Care 48(4): 364-385. DOI: 10.1080/00981380802598499.
Go to original source...
Go to PubMed... - Lahti H, Kalakoski V (2024). Work stressors and their controllability: content analysis of employee perceptions of hindrances to the flow of work in the health care sector. Curr Psychol 43(1): 639-657. DOI: 10.1007/s12144-023-04328-3.
Go to original source...
Go to PubMed... - McFadden P, Ross J, Moriarty J, Mallett J, Schroder H, Ravalier J, et al. (2021). The role of coping in the wellbeing and work-related quality of life of UK health and social care workers during COVID-19. Int J Environ Res Public Health 18(2): 815. DOI:10.3390/ijerph18020815.
Go to original source...
Go to PubMed... - Mojtová M (2008). Sociálna práca v zdravotníctve. Vysoká škola zdravotníctva a sociálnej práce Sv. Alžbety, 137 p.
- Mojtová M (2023). Sociálny pracovník v systéme moderného zdravotníctva. In: Lichner V, Šeďo T (Eds). Súčasnosť a budúcnosť sociálnej práce v reflexiách spoločenských zmien: 10. ročník Košických dní sociálnej práce. Košice: ŠafárikPress, pp. 4-19. DOI: 10.33542/SAB-0248-0.
Go to original source... - Nordlund I, Thronsen A, Linde S (2015). Innføring i vernepleie kunnskapsbasert praksis, grunnlaggende arbeidsmodell [Introduction to Social Education: Evidence-Based Practice, Basic Work Model]. Universitetsforl, 148 p.
- Nôtová P, Páleníková V (2003). Syndróm vyhorenia - analýza pilotnej štúdie u zdravotníckych pracovníkov. Psychiatria 10(4): 221-223.
- Parast SM, Allaii B (2014). The role of social work in health care system. Journal of Social Science for Policy Implications 2(2): 59-68.
- Pilárik Ľ, Tobákošová Z (2013). Emocionálna inteligencia a syndróm vyhorenia u sestier. Ošetrovateľstvo 3(1): 5-10.
- Ponížilová T, Urbanovská E (2013). Výzkum protektivních faktorů ve vztahu k syndromu vyhoření v České republice a v zahraničí. Klinická psychologie a osobnost 2(2): 5-17.
- Porkodi S, Pundhir S (2025). Job satisfaction and burnout among healthcare employees: a bibliometric analysis before and after Covid 19 pandemic. Quality & Quantity: Int J Method 59(5): 4377-4408. DOI: 10.1007/s11135-025-02187-7.
Go to original source... - Pradas-Hernández L, Ariza T, Gómez-Urquiza JL, Albendín-García L, De la Fuente EI, Cañadas-De la Fuente GA (2018). Prevalence of burnout in paediatric nurses: A systematic review and meta-analysis. PLoS One 13(4): e0195039. DOI: 10.1371/journal.pone.0195039.
Go to original source...
Go to PubMed... - Rafiee M, Alboghobeish A, Saremi M, Esmaeili SV (2025). Exploring the relationship between mental work load, work ability, and musculoskeletal disorders: A cross-sectional modeling study among health service workforces in Iran. PLoS One 20(5): e0322993. DOI: 10.1371/journal.pone.0322993.
Go to original source...
Go to PubMed... - Ravalier J, Wainwright E, Clabburn O, Loon M, Smyth N (2020). Working conditions and wellbeing in UK social workers. J Soc Work 21(5): 1105-1123. DOI: 10.1177/1468017320949361.
Go to original source... - Rawashdeh M, Tamimi S (2019). The impact of employee perceptions of training on organizational commitment and turnover intention: An empirical study of nurses in Jordanian hospitals. Eur J Train Dev 44(2-3): 191-207. DOI: 10.1108/EJTD-07-2019-0112.
Go to original source... - Ruth BJ, Marshall JW (2017). A History of Social Work in Public Health. Am J Public Health 107(S3): S236-S242. DOI: 10.2105/AJPH.2017.304005.
Go to original source...
Go to PubMed... - Singh D, Tiwari A, Mahajan R, Kumar N (2025). Healing the healers: how empathy, active coping and mindfulness drive well-being and happiness of healthcare employees. Int J Sociol Soc Policy 1-22. DOI: 10.1108/IJSSP-04-2025-0260.
Go to original source... - Smith MA, Hoult LM, Rippon D, O'Brien N, Branley-Bell D, Byrne-Davis L, et al. (2025). Facilitators and barriers to engaging in expressive writing among health and social care professionals. PLoS One 20(8): e0328801. DOI: 10.1371/journal.pone.0328801.
Go to original source...
Go to PubMed... - Tziner A, Rabenu E, Radomski R, Belkin A (2015). Work stress and turnover intentions among hospital physicians:the mediating role of burnout and work satisfaction. J Work Organ Psychol 31(3): 207-213. DOI: 10.1016/j.rpto.2015.05.001.
Go to original source... - Vurm V, et al. (2007). Vybrané kapitoly z veřejného a sociálního zdravotníctvi. Praha: Triton, 125 p.
- World medical association Declaration of Helsinki: ethical principles for medical research involving human subjects (2013). World medical association. DOI: 10.1001/jama.2013.281053.
Go to original source...
Go to PubMed... - Yi J, Kim MA, Choi K, Droubay BA, Kim S (2019). Compassion satisfaction and compassion fatigue among medical social workers in Korea: the role of empathy. Social Work in Health Care 58(10): 970-987. DOI: 10.1080/00981389.2019.1686678.
Go to original source...
Go to PubMed...
This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.


ORCID...