Kontakt 2006, 8(2):240-248 | DOI: 10.32725/kont.2006.041

Monitoring and evaluation of nursing care quality with stress on implementation of nursing auditNursing

Petra Papoušková¹, Jiřina Otásková², Iva Brabcová^1,*

¹ Jihočeská univerzita v Českých Budějovicích, Zdravotně sociální fakulta, katedra ošetřovatelství

² Nemocnice České Budějovice, a.s.

At present, a number of health care institutions focus on increasing the quality of care for patients. Quality is built, introduced, controlled, managed and certificated. Therefore it is strategically important for each health care institution to introduce the quality management system into practice. Nurses constitute the biggest group of employees in health care institutions, and therefore the key role of nurses in leading positions of hospitals in quality program application must be pointed out. The aim of this article is to define the health quare quality. To outline the issue of quality measuring of nursing care with the help of quality indicators, which include the results of nursing audits. To point out the significance of creation of standards that determine the minimum quality level, the observance of which is ensured by control system of the provider of this service. To point out the importance of hygienic ensuring of hands in health care institutions. The authors D. Pittet, RW. Haley address communication of nosocomial infections and insufficient hygiene of hands in health care workers in their studies. And last but not least the article should familiarize the reader with the methodology and implementation of nursing audit of "Hands washing" in the hospital of České Budějovice, the sense of which was not to seek errors of individuals, but to find "weak points" in the system and to provide rectification as soon as possible.

Keywords: nursing; quality; standard; indicator; audit

Published: December 15, 2006  Show citation