Kontakt 2020, 22(1):68-75 | DOI: 10.32725/kont.2020.001

Personal values of caregivers in Czech social elderly careSocial Sciences in Health - Original article

Agáta Marková1,*, Miloslava Hiršová2, Lenka Komárková1
1 University of Economics Prague, Faculty of Management, Department of Exact Methods, Jindřichův Hradec, Czech Republic
2 University of Economics Prague, Faculty of Management, Department of Social Sciences, Jindřichův Hradec, Czech Republic

The ageing population in the Czech Republic has increased the demand for the provision of health and social care for the elderly. Although social care will rapidly grow in importance, there is not enough attention paid by researchers to this area in comparison to healthcare. Since social care is a service, care staff are crucial for providing high-quality care, while staffing shortages could result in an inability to provide social care. For this reason, the personnel issue should be solved first. Strategic human resource management must not only focus on recruiting the right employees but also on retaining them. Therefore, this article aims to investigate the personal values of caregivers in Czech residential social care and analyse their impact on job satisfaction and turnover intention. The study is based on the primary data collected by our own questionnaire in nine Czech retirement homes and homes with a special regime (96 respondents). The data was analysed using standard statistical methods. The results show that caregivers prefer values based on social focus and that include both self-protection and growth needs. Currently, their job mostly satisfies their needs in these categories so they do not intend to leave in the near future. Moreover, our findings imply that job satisfaction, as a mediator of caregivers' personal values, has an impact on turnover intention. Consequently, value analysis of job applicants in social care could prevent fluctuation.

Keywords: Caregivers' Values; Job Satisfaction; Social Care HR Management; Turnover

Received: August 10, 2019; Revised: November 15, 2019; Accepted: November 28, 2019; Prepublished online: January 31, 2020; Published: February 28, 2020  Show citation

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Marková A, Hiršová M, Komárková L. Personal values of caregivers in Czech social elderly care. Kontakt. 2020;22(1):68-75. doi: 10.32725/kont.2020.001.
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