Kontakt 2021, 23(4):289-296 | DOI: 10.32725/kont.2021.032

Job satisfaction of general nurses in standard and intensive care units: "The nurse is a jack-of-all-trades!"Nursing - Original article

Alena Glajchová1, *, Eva Hlaváčková2, Jana Holá2, Markéta Moravcová3
1 University of West Bohemia, Faculty of Philosophy and Arts, Department of Sociology, Pilsen, Czech Republic
2 University of Pardubice, Faculty of Health Studies, Department of Clinical Subspecialities, Pardubice, Czech Republic
3 University of Pardubice, Faculty of Health Studies, Department of Midwifery and Health and Social Work, Pardubice, Czech Republic

New trends in providing healthcare are dynamically changing the field and increasing demands on healthcare staff. The adequate capacity and training of healthcare staff is considered an essential measure of the quality of the provided care. The shortage of health personnel is becoming one of the most pressing issues and challenges facing both the health system and society as a whole. The aim of this text is to shed light on how general nurses perceive their profession and what influences their level of job satisfaction. To this end, qualitative research was conducted and the method of in-depth interviews was used to determine the experiences of general nurses (working in standard and intensive care units) in their profession. The general nurses evaluated the issues of their work through aspects related mainly to management, teamwork, working conditions, competency, adaptation process, prestige and respect. There is an interplay between the various factors that affect the subjectivity of general nurses in different situations and with different intensities. General nurses perceive higher financial remuneration as a motivation, but not as a major predictor of their job satisfaction. Nurses interpreted the key factors for job satisfaction to be communication and collaboration.

Keywords: Communication; General nurses; Job satisfaction; Management; Shortage of nurses
Grants and funding:

This text was supported by the project “Competent Nurse for the 21st century: Analysis, and Proposal for Optimizing the Education and Performance of the General Nursing Profession” (Technology Agency of the Czech Republic, Grant No. TL01000094.).

Conflicts of interest:

The authors have no conflict of interests to declare.

Received: February 14, 2021; Revised: April 26, 2021; Accepted: July 2, 2021; Prepublished online: July 13, 2021; Published: December 6, 2021  Show citation

ACS AIP APA ASA Harvard Chicago Chicago Notes IEEE ISO690 MLA NLM Turabian Vancouver
Glajchová A, Hlaváčková E, Holá J, Moravcová M. Job satisfaction of general nurses in standard and intensive care units: "The nurse is a jack-of-all-trades!". Kontakt. 2021;23(4):289-296. doi: 10.32725/kont.2021.032.
Share...
Download citation
  • BibTeX (.bib)
  • Bookends (.ris)
  • EasyBib (.ris)
  • EndNote (.enw)
  • EndNote 8 (.xml)
  • ISI WoS (.isi)
  • Medlars (.medlars)
  • Mendeley (.ris)
  • MODS (.xml)
  • Papers (.ris)
  • RefWorks (.txt)
  • RefManager (.ris)
  • RIS (.ris)
  • MS Word (.xml)
  • Zotero (.ris)
    • Open full article

    References

    1. Aiken LH, Sloane DM, Bruyneel L, Van Den Heede K, Sermeus W (2013). Nurses' reports of working conditions and hospital quality of care in 12 countries in Europe. Int J Nurs Stud 50(2): 143-153. DOI: 10.1016/j.ijnurstu.2012.11.009. Go to original source... Go to PubMed...
    2. Al Maqbali MA (2015). Factors that influence nurses' job satisfaction: a literature review. Nurs Manag (Harrow) 22(2): 30-37. DOI: 10.7748/nm.22.2.30.e1297. Go to original source... Go to PubMed...
    3. Alameddine M, Bauer MJ, Richter M, Sousa-Poza A (2017). The paradox of falling job satisfaction with rising job stickiness in the German nursing workforce between 1990 and 2013. Hum Resour Health 15(1): 55. DOI: 10.1186/s12960-017-0228-x. Go to original source... Go to PubMed...
    4. ASA - American Sociological Association (2018). Code of ethics. Page last reviewed. [online] [cit. 2020-12-20]. Available from: http://www.asanet.org/sites/default/files/asa_code_of_ethics-june2018.pdf
    5. Atefi N, Abdullah KL, Wong LP, Mazlom R (2014). Factors influencing registered nurses perception of their overall job satisfaction: a qualitative study. Int Nurs Rev 61(3): 352-360. DOI: 10.1111/inr.12112. Go to original source... Go to PubMed...
    6. Aziri B (2011). Job satisfaction: a literature review. Manag Res Pract 3(4): 77-86.
    7. Ball J, Day T, Murrells T, Dall'Ora C, Rafferty AM, Griffiths P, Maben J (2017). Cross-sectional examination of the association between shift length and hospital nurses job satisfaction and nurse reported quality measures. BMC Nurs 16: 26. DOI: 10.1186/s12912-017-0221-7. Go to original source... Go to PubMed...
    8. Bártlová S, Hajduchová H (2010). Psychofyzická zátěž a příčiny fluktuace sester. Zdravotnictví v České republice 13(3): 110-115.
    9. Duchscher JEB (2009). Transition shock: The initial stage of role adaptation for newly graduated registered nurses. J Adv Nurs 65(5): 1103-1113. DOI: 10.1111/j.1365-2648.2008.04898.x. Go to original source... Go to PubMed...
    10. Firmin MW, Pathammavong MB (2012). A qualitative study of mothers who work full-time as hospital floor nurses. Int J Adv Nurs Stud 1(2): 125-149. Go to original source...
    11. Gurková E, Soósová MS, Haroková S, Žiaková K, Šerfelová R, Zamboriová M (2013). Job satisfaction and leaving intentions of Slovak and Czech nurses. Int Nurs Rev 60(1): 112-121. DOI: 10.1111/j.1466-7657.2012.01030.x. Go to original source... Go to PubMed...
    12. Haroková S, Gurková E (2013). Pracovní spokojenost jako prediktor setrvání sester na pracovišti - literární přehled. Ošetřovatelství a porodní asistence 4(2): 573-582.
    13. Hendl J (2005). Kvalitativní výzkum: Základní metody a aplikace. Praha: Portál.
    14. Holá J, Moravcová M, Hlaváčková E (2020). Communication competency: The topic of lifelong learning for nurse managers in hospitals. Kontakt 22(1): 33-39. DOI: 10.32725/kont.2019.053. Go to original source...
    15. Hrešanová E, Glajchová A (2018). Staré a cizí: Zranitelnost a intersekcionalita ve zdravotní péči. Gender a Výzkum 19(2): 75-101. DOI: 10.13060/25706578.2018.19.2.427. Go to original source...
    16. IHIS [Institute of Health Information and Statistics of the Czech Republic] (2018). Zdravotnictví ČR: Personální kapacity a odměňování. [online] [cit. 2021-01-15]. Available from: https://www.uzis.cz/res/f/008281/nzis-rep-2019-e04-personalni-kapacity-odmenovani-2018.pdf
    17. Ivanová K, Nakládalová M, Vévoda J (2012). Pracovní satisfakce všeobecných sester v ČR podle hodnotových distancí. Pracovní lékařství 64(4): 157-163.
    18. Lee X, Yang B, Li W (2017). The influence factors of job satisfaction and its relationship with turnover intention: Taking early-career employees as an example. Anales de Psicología 33(3): 697-707. DOI: 10.6018/analesps.33.3.238551. Go to original source...
    19. Lu H, Zhao Y, While AE (2019). Job satisfaction among hospital nurses: A literature review. Int J Nurs Stud 94: 21-31. DOI: 10.1016/j.ijnurstu.2019.01.011. Go to original source... Go to PubMed...
    20. Masum AKM, Azad MAK, Hoque KE, Beh L-S, Wanke P, Arslan Ö (2016). Job satisfaction and intention to quit: an empirical analysis of nurses in Turkey. PeerJ 4: e1896. DOI: 10.7717/peerj.1896. Go to original source... Go to PubMed...
    21. MoH CR [Ministry of Health of the Czech Republic] (2009). Věstník Ministerstva zdravotnictví České republiky, částka 6: 40-42. [online] [cit. 2021-01-04]. Available from: https://www.mzcr.cz/wp-content/uploads/wepub/3628/36956/V%C4%9Bstn%C3%ADk%20MZ%20%C4%8CR%206-2009.pdf
    22. Nakládalová M, Vévoda J, Ivanová K, Marečková J (2011). Pracovní spokojenost všeobecných sester na lůžkových odděleních nemocnic. Pracovní lékařství 63(1): 18-23.
    23. Simon M, Müller BH, Hasselhorn HM (2010). Leaving the organization or the profession - a multilevel analysis of nurses' intentions. J Adv Nurs 66(3): 616-626. DOI: 10.1111/j.1365-2648.2009.05204.x. Go to original source... Go to PubMed...
    24. Smith KV, Godfrey NS (2002). Being a good nurse and doing the right thing: a qualitative study. Nurs Ethics 9(3): 301-312. DOI: 10.1191/0969733002ne512oa. Go to original source... Go to PubMed...
    25. Spevan M, Kvas A, Bošković S (2020). Job satisfaction of nurses in Croatia, Slovenia and Serbia: a cross-sectional study. Cent Eur J Nurs Midw 11(4): 154-162. DOI: 10.15452/CEJNM.2020.11.0027. Go to original source...

    This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.


    Return to the content