Kontakt 2024, 26(3):246-251 | DOI: 10.32725/kont.2024.045

Intimidation and bullying in nursing: experiences, responses, and consequencesNursing - Original article

Ajda Plos1, *, Maša Černelič Bizjak2, Mirko Prosen2
1 Health Education Center, Health Center, Grosuplje, Slovenia
2 University of Primorska, Faculty of Health Sciences, Izola, Slovenia

Introduction: The shortage of nursing staff is a major problem in an ageing population. One of the reasons for leaving the profession is an unsupportive working environment, including bullying. The aim of this study is to gain an in-depth insight into nurses' perceptions of workplace bullying.

Methods: A qualitative descriptive interpretive method was used. A semi-structured interview was used to collect data. Nine nurses from all levels of healthcare participated in the study. Thematic analysis of qualitative data was used to analyse the data.

Results: Respondents described in detail their views on bullying in nursing and their personal experiences. Data analysis identified five themes: (1) causes of workplace bullying, (2) experiences of workplace bullying, (3) characteristics of perpetrators and victims, (4) ways of responding to and coping with bullying, and (5) consequences of workplace bullying. This study provides a comprehensive examination of nurses' perceptions of workplace bullying, underscoring its pervasiveness in healthcare settings. It underscores the imperative for organisational interventions to mitigate its impact.

Conclusion: To improve conditions in healthcare and reduce bullying, it is necessary to implement organisational changes that focus on zero-tolerance policies, staff education, and improved staff relations.

Keywords: Lateral violence; Mobbing; Nurse; Work environment
Grants and funding:

Financial support for the article publication was provided by the research programme SiZDRAV – Synergy between Health, Work and Education, co-financed by the Slovenian Research and Innovation Agency (ARIS) under the stable funding item PUP.

Conflicts of interest:

The authors have no conflict of interest to declare.

Received: March 11, 2024; Revised: July 18, 2024; Accepted: August 28, 2024; Prepublished online: September 19, 2024; Published: September 24, 2024  Show citation

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Plos A, Černelič Bizjak M, Prosen M. Intimidation and bullying in nursing: experiences, responses, and consequences. Kontakt. 2024;26(3):246-251. doi: 10.32725/kont.2024.045.
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